FAQ - Chicago In Home Personal Training | Chitown Trainer


Personal Training

What is the cost of personal training?

Our pricing options vary depending on location, training frequency, and duration of commitment. It is best to give us a call (773-510-4312) or email us (info@chitowntrainer.com) for more accurate pricing information. We don’t do long term contracts and clients can pay as they go per month.

What areas do you travel to?

We are primarily in the downtown Chicago area. However, we also have trainers as far

  • North as Grayslake
  • Northwest as Schaumburg
  • Southwest as Lombard
  • South as Hyde Park
What type of personal training do you offer?

We offer many different types of private and group personal training:

  • Private (1 on 1) & Group (2 or more individuals)
  • Yoga
  • Weight loss/body sculpting
  • Bodybuilding/weight training
  • Pool workouts
  • Youth and Teen Fitness training
  • Professional sports conditioning
  • Therapeutic/Athletic stretch
  • Obstacle course training
  • Kickboxing training
  • Corporate fitness
  • TRX training
  • High intensity circuit training
  • Pre/post natal
  • Senior Fitness
  • Functional training
How long are the sessions?

Each session is one hour. This provides enough time to get your body working to achieve your desired goals.

What is the first step to get started with personal training?

Calling (773-510-4312) to schedule the complementary fitness assessment would be the most important and crucial step prior to beginning training.

What happens during the fitness assessment?

You meet with a personal trainer to go over your personal fitness goals, get your baseline measurements, learn about the variety of nutrition and exercise programs that we offer, and develop a timeline for you to achieve your goals.

We will use your measurements to create a customized meal plan. Towards the end of the assessment we will also do a physical assessment to see if there are any deficits in flexibility, strength, coordination, agility, and functional movements. Using our graded assessment we will construct a workout plan that focuses on improving those weaker areas.

Will we re-assess my progress after beginning training?

Yes, we schedule “progress checks” about a month after beginning our training program to make sure you are headed in the right direction. After starting you off on the right foot we schedule progress checks every 2-3 months thereafter. We take weight, body fat percentage, and tape measurements of the waist, hips, thighs, chest/back, and arms.

What if I have never exercised before?

No worries! The most important session for you will be the fitness assessment because we will assess how you move to ensure safety when programming your future workouts. Our top priority is client safety. We will never make you do any exercises that might cause you harm.

What is the trainer’s availability?

Every personal trainer is different. Generally, as a whole, our training hours are everyday 5AM to 10PM. There are some trainers who prefer early morning hours and some trainers who prefer to work only in the evenings. Some trainers even work weekends! It’s very individualized per trainer so it is best to call (773-510-4312) or email (info@chitowntrainer.com) us for more information.

How many times per week is personal training recommended?

On average, most clients train about 3x per week. Most clients choose their training frequency based off of their goals and availability.

Will I have the same personal trainer each session?

We recommend sticking with the same personal trainer. This way, they are able to learn your strengths and weaknesses and progress your program at an appropriate rate.

Virtual Training

What is Trainerize

Trainerize is a software that links one of our personal trainers with you. Depending on the training package that you choose, you will be given customized workouts which are modified either weekly, biweekly, or monthly. Prior to beginning workouts, we recommend the client completes a full fitness assessment with their trainer either in person or via video conferencing software to go over goals, choose a workout plan, and possibly complete a dietary analysis with our Registered Dietitian.

Trainerize may be accessed online or via smartphone application for iPhone/Android. The trainer is able to progress and modify your workout as needed depending on how you are progressing as time goes on. Each exercise has full video instructions as well as written step-by-steps.

How will the trainer keep me accountable?
  1. We recommend each client share their nutrition diary with each trainer so they can monitor food consumption.
  2. Trainers get notified if a workout is completed or not completed and may reach out to you if you have been consistently missing workouts. Our goal is to keep you accountable and motivated!
What if I’m still not sure on how to perform an exercise even after I’ve watched the video and read the instructions?

No problem! You may contact your trainer directly and schedule a one-on-one session with them either in person or via video conferencing software to go over form and exercise sequencing. Sessions may be 15min, 30 min, 45min, or 60 minutes.

What are the prices?

Prices range from as low as $80 per month up to $240 per month for our Platinum package which includes workouts updated weekly and 24/7 nutritional support and planning. See our Virtual Training page for full pricing

How do I get started?
  1. If you have further questions, feel free to reach out to us by calling 773-510-4312 or emailing info@chitowntrainer.com
  2. If you are ready, you can purchase your desired program via our shopping cart!
  3. Get ready!! Get fit! GO!


Where can nutrition counseling sessions take place?

Nutrition counseling sessions can take place wherever is convenient for you, even the comfort of your own home. We come to you! We even skype or tele-counsel!

What is a Registered Dietitian?
  1. When you decide to seek out a Registered Dietitian Nutritionist (RD or RDN) for your diet and nutrition needs, you are choosing a qualified health professional that is the only certified expert in the nutrition field.
  2. They have met the following criteria to earn the RDN credential
  • Completed a minimum of a bachelor’s degree.
  • Completed an accredited dietetic internship program with a minimum of 1200 hours supervised practice.
  • Passed a national examination administered by the Commission on Dietetic Registration (CDR).
  • Completed continuing professional educational requirements to maintain registration.
Do you accept insurance?

Unfortunately, currently we do not accept insurance. However, we can provide an invoice with insurance codes for you to send in to your insurance provider.

What happens during a counseling session?

Prior to the session, you will be asked to complete a questionnaire and 3-day food record. During the session, our nutritionist will discuss your health and medical history as well as your nutrition and physical activity concerns. Measurements such as weight, body fat percent, and BMI will be taken regularly to mark progress.

Based on your individual needs, a protocol will be developed and our nutritionist will help you set and achieve your health goals including dietary changes, lifestyle adjustments, and other recommendations.

Initial consultations may last up to 1.5 hours, while follow-up consultations may be as often and long as you request. By agreeing and abiding to the recommendations that we provide between appointments and consistently following up, you are guaranteed to see results.

Who can benefit from Nutrition Counseling?

Lots of people, for many different reasons! Maybe you want to lose weight or simply fine-tune your current diet. Are you managing new medication, a medical condition, or want inspiration for new, healthy recipes?

What do I get from Nutrition Counseling?
  • Analysis of your health history, nutrition, physical activity, and lifestyle.
  • Personalized methods to help you achieve your health goal.
  • Recipe ideas for meals and snacks.
  • One-on-one support via phone, email, or text.
Will I have to stop eating everything I love?

Absolutely not! We are here to individualize your health goals and nutrition plan so that you can feel confident about your meal choices while enjoying the foods you love. We will start slowly, making recommendations that will facilitate change while incorporating methods that make the most sense for your lifestyle.

What is the cancellation policy?

Your appointments are very important and are reserved especially for you. While schedule adjustments are sometimes necessary, we strictly request 24 hours notice for cancellations.

Please understand that forgetting or cancelling an appointment without giving sufficient notice will result in a cancellation fee.

Meal Delivery

What happens when I place an order?

When you order your FlexPro Meal Plan online, our Nutritionist and Chef analyze your fitness goals and design a perfect meal plan for you. We prepare every meal using the freshest ingredients and all natural foods giving you a delicious recipe you can’t resist while helping you on your journey to reaching your fitness goals.

How does billing work?

Once you place an order with FlexPro, you will automatically be set up for recurring billing. If you wish to be taken off of recurring billing, please notify us 3 to 5 days before your delivery or shipment and you will not be billed for the upcoming set of meals.

When will I receive my meals?

If you are located in the Midwest region, you will typically receive your meals on Friday afternoons before 6 pm via UPS or FedEx. If you are located outside of the Midwest, your meals will be shipped to arrive on Saturdays.

I have food allergies, can you work around those?

We pride ourselves in being able to work around our clients needs. If you have any specific dietary restrictions, let us know and we can create a meal plan that works specifically for you.

Are you environmentally friendly?

You know it. All of our containers can be reused and recycled.

How do I cancel my order?

To cancel your order send us a message letting us know you wish to cancel your FlexPro order. Make sure to send your request by 12pm CST on Tuesday of the week your next shipment is scheduled to arrive and you will not be billed for the upcoming set of meals.


Massage Therapy

What Types of Massage Therapy do you offer?
  • Sports Massage
  • Deep Tissue Massage
  • Prenatal Massage
  • Trigger Point
  • Swedish Massage
What is your cancellation policy?

We request a minimum of 24 hours notice. Anything less than this and you will be charged for the session.

Do I need to have any equipment?

Nope! Our massage therapists bring everything necessary for you to enjoy a relaxing massage in the comfort of your home!

What should I wear for my massage therapy session?

For a full body massage, most people undress completely. However, you may also choose to wear underwear. You will be given privacy to undress, and you will be covered with a sheet and blanket at all times except for the area which is being worked on.

How long is the session?

Our massage therapists specialize in performing 60 minute massages.

Where will my massage take place?

In your home or a place of your convenience.

Why do I need a massage and what are its’ benefits?

Aside from the benefits derived from relaxation, massage therapy has been shown to relieve stress and headaches, strengthen the immune system, improving circulation and posture, aid in digestion, lower blood pressure, increase flexibility and range of motion, as well as enhance rehabilitation. Additionally, it has been shown to relieve depression and anxiety!

How often do I need a massage?

Think of once a month as your baseline. Times of extra physical or mental stress may call for more frequent sessions. Finding time can seem difficult when life is extremely busy, but it’s an investment that will pay off by helping you maintain your pre-stress levels of health and wellness. If you want the maximum benefit, twice a month to one time per week is really optimal.


What are you waiting for? Get started with in home personal training and reach the goals you’ve always wanted!